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- Information We Collect
2.1 Personal Information
Certain services require us to gather information to better serve you. When accessing these services, we may request specific details that personally identify you (“Personal Information”). For instance, during user registration, we may collect your name, address, contact details, and preferences (“Registration Information”). Personal Information encompasses contact details, demographic data, insurance information, medical history, and any additional data voluntarily provided by you, such as unique identifiers or passwords. While you can access some services without providing Personal Information, certain features may be restricted.
2.2 Traffic Data
We may automatically collect data as you use our services, including IP addresses, device type, web browsers, and geolocation information (“Traffic Data”). Depending on applicable laws, Traffic Data may qualify as Personal Information. Additionally, we may collect further information, including Personal Information, as outlined during collection or with your consent.
- How We Collect Information
We collect information, including Personal Information and Traffic Data, through various means:
- Interactive tools and services within the platform.
- Free-form text inputs, surveys, and questionnaires.
- Installed applications and software transmitting relevant data.
- Mobile application usage data.
- Cookies, analytics services, and tracking technology.
- Direct communication via “Contact Us” function or email.
- Use of Information
We utilize your information, including Personal Information, to provide and enhance our services. This includes:
- Fulfilling requests and correspondence.
- Administering, analyzing, and improving our services.
- Notifying you about relevant resources or services.
- Customizing your experience and delivering targeted content.
- Combining data for statistical and commercial purposes.
- Preventing and investigating security breaches or illegal activities.
Non-Personal Information may also be utilized for enhancing user experience and healthcare delivery.
- Disclosure of Information
- We may disclose collected information, including Personal Information:
- To Healthcare Providers for scheduling and analysis purposes.
- In emergencies or as required by law.
- To third-party vendors for research and analytics.
- For operational services with core partners.
- To comply with legal obligations or protect rights and safety.
Non-Personal Information may be disclosed at our discretion.
- Storage and Security of Information
We employ industry-standard measures to secure your Personal Information, both during transmission and storage. While we endeavor to maintain a secure environment, we cannot guarantee absolute security. In the event of unauthorized disclosure, we will notify affected parties promptly.
- Public Information
Information disclosed in public forums is not considered private and may be accessed by third parties. Exercise caution when sharing Personal Information in public spaces.
- Controlling Your Personal Information
Registered users can modify their profile information or close their account upon request. We reserve the right to retain certain information for legal compliance.
- Information Provided by or on Behalf of Children
Our services are not intended for children under 13 years of age. We do not knowingly collect data from minors. Parents or legal guardians may use our services on behalf of minors.
- Links to Other Websites
We are not responsible for the privacy practices of third-party websites linked from our platform. Users are advised to review the privacy policies of external sites.
- Digital Analytics Tools & Software
We employ digital analytics tools like Google Analytics to enhance user experience.
- Tracking Technologies
Tracking technologies like Google Maps API may be utilized to provide location-based recommendations.
- Google Ads
Google Ads may be employed in compliance with Google’s policies.
- COPPA (Children Online Privacy Protection Act)
We adhere to COPPA guidelines and do not market to children under 13 years of age.
- Email Spam
We do not engage in email spamming and only use emails for essential communication.
All content on Alsehhat platforms is protected by copyright laws, prohibiting unauthorized use.
- Data Theft
Unauthorized collection or use of data from Alsehhat platforms is strictly prohibited.